What Blue Ocean Works Does Great food and drink make guests feel good about your restaurant. A great experience makes them feel good about themselves which is way more powerful and leads to sales growth and profits. We design concepts which focus on a great experience that exceeds guests’ expectations and can be consistently executed. We train Service Intelligence which focuses not on what restaurants typically do, but rather on what guests want and what will bring them back. We establish a clear vision for the concept so the entire team is on the same course. We create a Brand Book which becomes an extremely powerful training tool and replaces manuals. And, we build a culture where the focus is genuine hospitality. Most managers are taught procedures, but rarely how to take the business from here to there. We train your managers to execute the vision and obtain results. We simplify your efforts and direct your focus to the steps which actually net results. We offer on-going maintenance to maximize the long term results. We raise your sales by increasing guest frequency and word of mouth. We lower staff and management turnover. And, we lower advertising and discounting costs by shifting the focus to marketing that actually works; execution.